KVKK Agreement and Clarification Text

This privacy policy and personal data protection notification; Lisa.com, Lisa Health Tourism Consulting and Org. San. Tic. Ltd. Şti. (hereinafter referred to as “www.lisaaesthetic.com”) and the person who registers as a user (hereinafter referred to as “User”). Lisa Sağlık Turizm Danışmanlık ve www.lisaaesthetic.com, Lisa

Sağlık Turizm Danışmanlık ve Org. San. Tic. Ltd. Şti.

The information security of our users who visit this site is important to us. For this reason, the principles we have adopted for the confidentiality and security of your personal data are set out in this privacy policy. This privacy policy and personal data protection notification is an annex and an integral part of the User Agreement concluded with the User.

If you benefit from all products and services offered to you by Lisa Health Tourism Consultancy; It means that you have read and accepted the principles mentioned in this confidentiality agreement, that you have been informed about the confidentiality and integrity of your personal data, and that you accept that you are legally and criminally liable in case you violate this confidentiality procedure.

Lisa Health Tourism Consultancy undertakes to keep the confidential information provided by you, the users, strictly private and confidential and to keep it a secret. It hereby undertakes to take all necessary technical, legal and managerial measures in this regard and to show all due diligence.

Personal Data Collected and Method of Obtaining

If you use Lisa Health Tourism Consultancy, your personal data will not be shared with third parties unless required by the user agreement or legal legislation. You have the right to update and change the information you have shared during registration at any time.

The following information is defined as “Personal Data” within the framework of the conditions regulated under this privacy policy. Users provide the following data to Lisa Health Tourism Consultancy in digital environment during membership login.

Name, surname, address, telephone, business or private e-mail address
Password and similar security information used for authentication and account access

Users’ information about Lisa Sağlık Turizm Danışmanlık and the use of the application is obtained through Cookies, a necessary technical communication file. These are obtained to access the services offered and to determine usage habits. They are listed below.

• Browser Type
• IP
• Operating System
• System Logins
• Purchase History
• Display Detail
• Viewing Time

Pursuant to Articles 3 and 7 of the Law on the Protection of Personal Data, data that are irreversibly anonymized will not be considered as personal data in accordance with the provisions of the aforementioned Law and the processing activities regarding this data will be carried out without being bound by the provisions of this Privacy Policy.

In addition, various feedbacks regarding the use of the services provided to users, information transmitted by users via e-mail or telephone, information provided by the user through the forms provided on the site are other data obtained.

In order to receive services through the site, your real identity information (name / surname) may need to be shared with Lisa Sağlık Turizm Danışmanlık. You are deemed to have undertaken the accuracy and currency of the data and information about you that you provide to Lisa Health Tourism Consultancy during membership or receiving services. The information requested from you must be filled in accordance with the truth and the information must be updated in case of changes in the future. In addition to the required identity information, sharing of your T.R. identification number or some registry, tax identification information of your company may also be required during registration on our internet portal. Such sensitive information will only be used to confirm the accuracy of your identity information and will be protected in the site database after your information is approved.

2. Purpose of Use of the Data

   Lisa Health Tourism Consultancy may save users’ IP addresses, other contact information and use it for this purpose when necessary to identify and eliminate possible systemic problems in the internet portal and mobile application it serves. This information is used to identify users in a general sense and to create demographic data. The obligations to store traffic information specified in the Law No. 5651 and the relevant regulations are reserved.

   Users’ data such as communication, demographic information, only promotion, advertising, campaign, promotion, announcement, etc. it will be shared by Lisa Sağlık Turizm Danışmanlık with its subsidiaries or affiliated group companies, including limited to marketing activities. In such cases, Lisa Health Tourism Consultancy will take care to protect the interests of users.

   The data provided by the user to Lisa Sağlık Turizm Danışmanlık through the questionnaires and forms presented on the site, when he is contacted, when authorized electronic marketing is performed, can be used for statistical purposes.

   Information about the user’s use of the site and mobile application, IP addresses can be obtained through Cookies (Cookies), which are technical communication files. The aforementioned technical communication files are small text files that a website sends to the user’s browser (browser) to be stored in main memory. The technical communication file serves to obtain statistical information such as the number of site visitors, the purpose of the visit, the duration of the visit. Applications such as Google Analytics, Google Adwords may collect this information anonymously for the purpose of anonymous measurement and listing. Browsers are usually designed to accept these cookies in the first place, but users can change this setting if they wish.

   Storage and Processing of Personal Data

    The personal data obtained may be transferred, stored, processed in accordance with the relevant legislation and prescribed security measures in another country where the service providers where Lisa Health Tourism Consultancy works have facilities at home or abroad.

   In accordance with the Personal Data Law, the obtained personal data may be processed by Lisa Health Tourism Consultancy for up-to-date, legitimate purposes in accordance with the law and the code of integrity, in a measured and appropriate period of time in accordance with the relevant legislation. Personal data may also be processed without the consent of the relevant person in the following cases.

   Clearly stipulated in the laws
   A person who is unable to disclose his consent due to actual impossibility, or whose consent is not legally valid, must be for the protection of the life or body integrity of himself or someone else
   Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data belonging to the parties to the contract
   It is mandatory for the data controller to be able to fulfill his/her legal obligation
   The fact that the relevant person has been publicly identified by himself
   Data processing is mandatory for the establishment, use or protection of a right
   It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the person concerned 
   Those Who Have Access to the Data

    Any kind of individual and corporate data that users transmit to Lisa Health Tourism Consultancy will not be disclosed to third parties except for the determined purposes and mandatory cases required for the performance of services. Mandatory conditions, within the scope of the performance of the services contained in the terms of use; ensuring user privacy and security, eliminating errors and problems, improving the services, verifying user information, research and evaluations that must be performed for the performance of the service. For these purposes, these data may be shared with third parties and institutions with which Lisa Health Tourism Consultancy is in cooperation, within the scope of contractual activities, and may be transferred to third parties at home and abroad.

   The special personal data processed by Lisa Sağlık Turizm Danışmanlık are accessible only by the User, except for legal obligations. Lisa Health Tourism Consultancy or third parties may not provide access to the User’s information or third parties’ private data. This data is the property of the User.

   Lisa Health Tourism Consultancy will not disclose the user’s first and last name, title, address, phone number, e-mail address and any other personal/corporate information intended to identify the user to third parties in any way, except for the purposes specified in the contract and mandatory cases required for the performance of services. The cases that are in accordance with this situation are listed below:

   Cases where it is necessary to comply with the legal obligations in the applicable laws and effective international agreements in domestic law
   Cases related to the fulfillment of the requirements of Decrees between users and Lisa Health Tourism Consultancy and their implementation
   Duly requesting information about users in accordance with a research or investigation conducted by authorized administrative and/or judicial authorities,
   Cases where it is necessary to provide information in order to protect the rights or security of users
   If the user has permission to share their personal information,
   In order to protect and defend the property rights of Lisa Health Tourism Consultancy
   In order to determine the user profiles for use in Lisa Health Tourism Consultancy 
   The Right and Method of Access to the Data

The user can exercise the following rights about himself by applying to Lisa Health Tourism Consultancy; 

To learn whether personal data is processed or not, to request information about it if it has been processed
To learn the purpose of processing personal data and whether it is used in accordance with the purpose
To know the third parties to whom personal data are transferred domestically or abroad
To request correction of personal data in case of incomplete or incorrect processing of personal data
Requesting deletion or destruction of personal data according to the relevant legislation
To request that the correction, deletion and destruction operations be notified to the third parties to whom these data are transferred according to the relevant legislation
Objecting to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems
To request compensation of the damage in case of damage caused due to unlawful processing of personal data 

The user answered the above-mentioned requests with “Walnut Mah. Baghdad Cad. Turanli Plaza No: 511/1 Maltepe / Istanbul” will be able to send it in writing to the address. Lisa Sağlık Turizm Danışmanlık may perform its justified positive/negative response in written or digital media in accordance with the explained requests. It is essential that the necessary transactions related to the requests are free of charge. However, if the procedures require a cost, Lisa Health Tourism Consultancy reserves the right to request a fee. These fees are charged by the Personal Data Protection Board according to Article 13 of the Law on the protection of Personal Data.it is determined by the tariff determined according to the article.

Status of Personal Data in Case of Acceptance or Rejection of the Contract

By accepting this agreement, the User is deemed to have accepted that the personal data provided by Lisa Sağlık Turizm Danışmanlık be stored, stored, used, shared with third parties, stored abroad and shared with third parties located abroad for the purposes determined within the framework of this agreement.

By accepting this agreement, users agree that they have been informed about the regulations within this scope and will be deemed to have given consent to the applications.

The User accepts that if he/she makes a request that results in the inability of any personal data to be used by Lisa Health Tourism Consultancy, he/she may not be able to benefit from the services specified in the User Agreement. Declares that all kinds of responsibilities that will arise in this context will belong to him.

According to the Law No. 6698 on the Processing of Personal Data in the activities on Lisa Health Tourism Consultancy: Personal data belonging to users are processed in accordance with the procedures and principles provided for in the legislation. Personal data is processed on the condition that it is directly related to the establishment or performance of a contract in order to provide services on behalf of Lisa Health Tourism Consulting, as well as because it is necessary to process personal data belonging to the parties to the contract.

In terms of ensuring the confidentiality and security of health data, special personal data, patient information and all other information belonging to third parties uploaded by the User to the cloud system belonging to Lisa Health Tourism Consultancy, the Processing of Personal Health Data and Ensuring Privacy will be treated in accordance with the Regulation and other applicable legislation.

Duration of Data Storage 

The personal data provided by the users will be stored for the duration of the provision of the services in order to provide Lisa Health Tourism Consulting services. In addition, in the event of any dispute with the User, it will be able to store personal data for the duration of the statute of limitations determined in accordance with the relevant legislation, limited to the purpose of performing the necessary defenses within the scope of the dispute. the obligations to store traffic information specified in the law No. 5651 and the relevant regulations are reserved. 

Accuracy of the Data

 Users agree that it is mandatory to register with accurate and up-to-date information when registering to the system. In case of changes, this information should be updated. Otherwise, Lisa Health Tourism Consultancy is not responsible for any damages that may arise. 

System Security

Lisa Health Tourism Consultancy is not responsible in any way for direct and/or indirect material and/or moral damages that may arise from the use of the Lisa Health Tourism Consultancy internet portal. Lisa Health Tourism Consultancy has taken the necessary measures to be free of viruses and similar software. But in addition, users must supply their own virus protection system and provide the necessary protection to ensure ultimate security, the user’s visit to the Lisa Health Tourism Consultancy site is considered to accept that he is responsible for all errors that may occur in his software and operating systems and their direct or indirect consequences.

Due to the structure of the Internet, information may circulate on the Internet without adequate security measures and may be received and used by unauthorized persons. The damage caused by this use and use is not the responsibility of Lisa Sağlık Turizm Danışmanlık.

Paying for Credit Card and Payment Information Security

All product or service purchases made through Lisa Health Tourism Consultancy or mobile application are made through certificates. The credit card information of the users is not recorded and stored in any way. This information is encrypted with the protocol and sent directly to the relevant Bank. The user’s payment information is used only for the purpose of billing the paid service or product to the user. This personal data is also protected by storing it with the protocol.

Providing Links to Third-Party Sites

On our Internet portal, we may provide links to other websites that are not operated by Lisa Sağlık Turizm Danışmanlık. During your visit to any of these websites, you navigate within the security policies and terms of use of the site you are visiting. Lisa Health Tourism Consultancy is not responsible for the policies and practices of these websites.

Security of Passwords and Responsibility 

The passwords of all registered users of Lisa Health Tourism Consultancy have been secured with special encryption techniques. However, the security of the passwords owned by the user, their assistants and the personnel they employ is entirely the responsibility of the user. The password should only be known by the user, the legal and criminal liability that will arise if the password falls into the hands of unauthorized third parties belongs to the user.

Changes to the Contract and System Features 

Lisa Health Tourism Consultancy reserves the right to change, suspend or stop the use of all products and services, site usage fees, information, visual elements contained on the site without prior notice.

Lisa Health Tourism Consultancy reserves the right to make changes and updates to this agreement. In such a case, it takes effect by being published on the site. It is the responsibility of the user to follow the current version of the contract.

Lisa Health Tourism Consultancy has a unilateral initiative during member registration. It reserves the right to make unilateral decisions about whether the persons or companies it wishes to be admitted to the site as members and to be excluded from membership when deemed necessary. The accounts of users who are deemed unsuitable by the administrators may be closed without notice or their membership may be suspended.

Intellectual Property Rights 

Lisa Health Tourism Consultancy reserves the rights to the name rights, content, templates, design and all documents, programs and scripts on the site. Unless otherwise stated on the pages, no documents, pages, graphics, design elements and other elements in Lisa Health Tourism Consultancy may be copied, moved elsewhere, quoted, published and used on the Internet or by any means of publication without permission.

Sending Electronic Messages with Permission 

Lisa Health Tourism Consultancy may communicate with users by e-mail, SMS or telephone, send authorized newsletters, do marketing, send messages on behalf of third parties, collect data for statistical purposes from these communication activities as regulated by law. By accepting this agreement, the User is deemed to have consented to being contacted by these means and sending commercial electronic messages. Users may, if they wish, stop sharing the data they have authorized and stop receiving commercial electronic messages.

Not To Guarantee 

Despite the measures taken by Lisa Health Tourism Consultancy for system security purposes; Lisa Health Tourism Consultancy provides the services as they are and does not undertake to work smoothly under any circumstances and is not responsible for errors that may occur in the services. Lisa Health Tourism Consultancy is not responsible for any changes to be made to the system, suspension or termination, or data losses that may occur solely due to the use of the system.

Dispute Resolution 

In the event of a dispute regarding the principles mentioned in this agreement, the competent court to be applied to is the Istanbul Anatolian Courts and Enforcement Offices.